On 8 January, DBV’s Michelle Stevens consulted with the Coles disability accessibility team. They wanted to know more about deafblindness, and how their website and app might be more accessible to deafblind people. Melanie O’Brien from Coles gave a presentation with Michelle, and Michelle talked about her experience shopping online using a braille display, a smart phone and a computer. It’s great to see how technology can help deafblind people shop for groceries independently – when the service is accessible, and the deafblind person has the skills to use it. The feedback from the team at Coles was positive:

“DBV ran an inspiring and insightful session on accessibility and inclusion for our Human Centred Design Team. The feedback from our UX designers and service designers was great, everyone learnt a lot about the benefits of designing experiences for people who are Deaf Blind. I highly recommend any organisation who has focus on inclusion to reach out to DBV for info session and presentations.” Melanie O’Brien – Accessibility Lead, Coles Group.